Online Health Centre

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Vet Clinic Name is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Video Call with a Veterinarian $65.00

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Post Surgery Recheck With a Veterinary Technician (Courtesy)

Video Communication

  • 15 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Phone Call with a Veterinarian $50.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call you at the scheduled time!
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Text a Veterinarian $25.00

Message Communication

  • Have a message conversation with a Veterinarian. We respond in 12 hours or less.
  • Attach any supporting videos, pictures, or documents for our Veterinarian to review
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
In-Clinic Virtual examination with a veterinarian $87.00

Video Communication

  • 20 minute in clinic Virtual examination with a Veterinarian. Drop off your pet at our clinic and we will connect through Video Call with you throughout your pet examination.
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Nutritional Consultation with a veterinary Technician (Courtesy)

Video Communication

  • 10 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About Richview Animal Hospital

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At Richview Animal Hospital, your pet receives the highest level of medical, surgical and emergency care possible. From spay and neuter services to more complex surgical procedures using state-of-the-art diagnostic veterinary technology, we operate with health and safety in mind. Using the best diagnostic equipment, we treat a wide variety of pet illnesses, from common pet infections to more longer-term, chronic conditions.

Our staff displays an unrivaled commitment to our clients through continuing education, technological advances in veterinary medicine and service, and most importantly, administering compassionate care to all pets entrusted to us. We work closely with you to provide the best possible care for your pet — from preventive health exams to surgery, like spay and neuter and dental procedures, we focus on providing the highest-quality veterinary care to promote and improve overall pet health.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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"A caring team and remarkable consultation experience"

Meet our Team!

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Dr. Oliver Sterbinsky
Veterinarian Richview Animal Hospital

Dr. Oliver Sterbinsky graduated from the Ontario Veterinary College in Guelph in 1993. He loves the day to day interactions with his employees, clients and patients.

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Dr. Jennifer Portch
Veterinarian Richview Animal Hospital

Dr. Jennifer Portch graduated from the Ontario Veterinary College in Guelph in 1996. Dr. Portch puts all of her energy into every appointment she performs.

She enjoys hiking, bird watching and gardening. Dr. Portch is also the proud owner of a cat and a Border collie.

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Veterinary Technician
Richview Animal Hospital
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Dr. Kai Moore
Veterinarian Richview Animal Hospital

Dr Kai Moore Graduated from Ontario Veterinary College. She adopted a cat Zeke. Everyone thinks her pet is the sweetest cat. She loves to eat and try new foods. She also enjoys travelling and visited some Asian countries already.

'I love that veterinary medicine gives me the opportunity to advocate for animals that can’t speak for themselves.'

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Dr Patricia Sailer
Veterinarian Richview Animal Hospital

Dr. Patricia Sailer graduated from The Royal (Dick) School of Veterinary Medicine in Edinburgh. Dr Sailer enjoys ultimate

frisbee, yoga, running or rock climbing outdoors.

Quote: “My favorite part of working in veterinary medicine is the joy of helping others”

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Dr Darragh Newman
Veterinarian Richview Animal Hospital

Dr Newman graduated from University College Dublin in Ireland and worked for 2 years in a Small Animal Practice in the United Kingdom. His family rescued Willow as a puppy from a bad situation. They thought she was going to be a Cockapoo, but she kept growing and growing and is now double the size of a standard Cockapoo. She is actually a friendly, energetic Labradoodle! In his spare time, Dr Newman likes to go out and meet with friends, travel, exercise and spend time outdoors!

"I love being able to speak up for those who cannot speak for themselves!"

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Dr. Harveen Grewal
Veterinarian Richview Animal Hospital
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Benjamin Fuller
Veterinarian Richview Animal Hospital

After attending the University of Guelph for his undergraduate degree, Dr. Fuller graduated from the Ontario Veterinary College in 2021. He is very passionate about animal welfare, geriatric patient care, and internal medicine, using the newest in medical techniques and diagnostics to provide the longest and happiest life for your patients. In his spare time, Dr. Fuller likes to spend time outdoors hiking, biking, gardening, and skiing in the winter.

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Dr. Matthew Cadorin
Veterinarian Richview Animal Hospital

Matthew is a 2021 graduate of the Ontario Veterinary College in Guelph, Ontario. Prior to em“bark”ing in veterinary medicine, he completed an Honour’s Bachelor of Science in Genetics at McMaster University followed by a Master’s in Molecular Science at Ryerson University where he investigated genomics and unique interactions involved in protein synthesis. While volunteering at the Toronto Wildlife Centre and veterinary clinics in the GTA, Matthew worked in the natural health product industry as an R&D prototype chemist formulating food and beauty nutraceuticals while developing and testing all-natural food preservatives.

If you ask Matthew’s friends and family, they would say he has “too many” hobbies, which range from magic, flying sport kites, cooking, home fermenting, and playing a litany of musical instruments. After a long day, Matthew enjoys reading, video games, running in the Don River Valley, and catching a good horror film.

‘So much of veterinary medicine is about working together as a team, sometimes across multiple disciplines, and learning from the past to provide quality veterinary care to those who can’t speak for themselves. I am grateful for the many veterinarians and scientists who came before me, whose knowledge I’ve had the privilege to imbibe, and without whom I could not have combined my compassion for animals with the magic of medicine.’

“If I have seen further it is by standing on the shoulders of giants” – Sir Isaac Newton, 1675