Online Health Centre

Chat with a Veterinarian now via Video, Phone, or Message

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"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Vet Clinic Name is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Video Call with a Veterinarian $65.00

Video Communication

  • 15 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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Post Surgery Recheck With a Veterinary Technician (Courtesy)

Video Communication

  • 15 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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Phone Call with a Veterinarian $50.00

Phone Communication

  • 15 minute phone conversation with a Veterinarian. We call you at the scheduled time!
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
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Text a Veterinarian $25.00

Message Communication

  • Have a message conversation with a Veterinarian. We respond in 12 hours or less.
  • Attach any supporting videos, pictures, or documents for our Veterinarian to review
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
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In-Clinic Virtual examination with a veterinarian $87.00

Video Communication

  • 20 minute in clinic Virtual examination with a Veterinarian. Drop off your pet at our clinic and we will connect through Video Call with you throughout your pet examination.
  • Attach any supporting videos, pictures, or documents for our veterinarian to review
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time
  • Requirements: PC, Tablet, or Phone. When using iOS Tablets or Phones, Safari browser must be used. When using PC, all browsers are supported. No downloads required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Get Started
Nutritional Consultation with a veterinary Technician (Courtesy)

Video Communication

  • 10 minute video conversation with a Veterinary Technician. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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About Richview Animal Hospital

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At Richview Animal Hospital, your pet receives the highest level of medical, surgical and emergency care possible. From spay and neuter services to more complex surgical procedures using state-of-the-art diagnostic veterinary technology, we operate with health and safety in mind. Using the best diagnostic equipment, we treat a wide variety of pet illnesses, from common pet infections to more longer-term, chronic conditions.

Our staff displays an unrivaled commitment to our clients through continuing education, technological advances in veterinary medicine and service, and most importantly, administering compassionate care to all pets entrusted to us. We work closely with you to provide the best possible care for your pet — from preventive health exams to surgery, like spay and neuter and dental procedures, we focus on providing the highest-quality veterinary care to promote and improve overall pet health.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.

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"A caring team and remarkable consultation experience"

Meet our Team!

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Dr. Oliver Sterbinsky
Veterinarian Richview Animal Hospital

Dr. Oliver Sterbinsky graduated from the Ontario Veterinary College in Guelph in 1993. He loves the day to day interactions with his employees, clients and patients.
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Dr. Jennifer Portch
Veterinarian Richview Animal Hospital

Dr. Jennifer Portch graduated from the Ontario Veterinary College in Guelph in 1996. Dr. Portch puts all of her energy into every appointment she performs.

She enjoys hiking, bird watching and gardening. Dr. Portch is also the proud owner of a cat and a Border collie.
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Veterinary Technician
Richview Animal Hospital
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Dr. Kai Moore
Veterinarian Richview Animal Hospital

Dr Kai Moore Graduated from Ontario Veterinary College. She adopted a cat Zeke. Everyone thinks her pet is the sweetest cat. She loves to eat and try new foods. She also enjoys travelling and visited some Asian countries already.

'I love that veterinary medicine gives me the opportunity to advocate for animals that can’t speak for themselves.'
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Dr Patricia Sailer
Veterinarian Richview Animal Hospital

Dr. Patricia Sailer graduated from The Royal (Dick) School of Veterinary Medicine in Edinburgh. Dr Sailer enjoys ultimate

frisbee, yoga, running or rock climbing outdoors.

Quote: “My favorite part of working in veterinary medicine is the joy of helping others”
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Dr Darragh Newman
Veterinarian Richview Animal Hospital

Dr Newman graduated from University College Dublin in Ireland and worked for 2 years in a Small Animal Practice in the United Kingdom. His family rescued Willow as a puppy from a bad situation. They thought she was going to be a Cockapoo, but she kept growing and growing and is now double the size of a standard Cockapoo. She is actually a friendly, energetic Labradoodle! In his spare time, Dr Newman likes to go out and meet with friends, travel, exercise and spend time outdoors!

"I love being able to speak up for those who cannot speak for themselves!"
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Dr. Harveen Grewal
Veterinarian Richview Animal Hospital